![]() If you have redeemed or received any promotional items from Discord or from a Discord partner promotion (ex. If you purchased any profile cosmetics like avatar decorations or profile effects within 5 days of your Nitro membership renewing or becoming a new Nitro subscriber, you will not be eligible for a Nitro membership refund. ![]() If you purchased any profile cosmetics within 5 days of your Nitro subscription renewing or becoming a new Nitro subscriber, you will not be eligible for a Nitro subscription refund. Our Support Team will review your request and notify you of the outcome of your request. If you would like to request a refund for any Nitro or Server Boost purchase you’ve made, you must reach out to our Support Team and provide all requested information associated with your purchase within 5 days of your initial purchase at dis.gd/billing. We are unable to provide any refunds for purchases made with Paysafecards. More information on iOS App Store refunds is available here. Refunds by Payment Type iOS App Store Purchasesįor any purchases you made on Discord using your iOS device, such as an iPhone, iPad, or iPod touch, you will need to request a refund for those purchases via the iOS App Store. This means that you are only eligible for one refund under each purchase category.įor example, if you have previously received a refund for any Nitro subscription, you will not be eligible for any other Nitro subscription refund in the future. Important Note: Refunds for purchases described in this Refund Policy are one-time refunds only, unless we explicitly state otherwise in this Policy. Please note that all refund requests submitted under this Policy are reviewed by Discord on a case-by-case basis and eligibility is determined at our sole discretion. That's why we're keeping our refund policy simple and straightforward. We understand that you may not love everything that you purchase.
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